This Privacy Policy explains how PCH handles your personal information and how to contact us if you have any queries about our handling of your personal information.
Personal information is information or an opinion, in any form and whether true or not, that identifies an individual.
2. Collection of personal information
PCH will not collect personal information about you unless that information is reasonably necessary for one or more of our functions or activities. PCH will collect personal information only by fair and lawful means, including from third parties, websites, social media channels, email or personal meetings with you. The personal or sensitive information we may collect includes your:
In general, there is no law which specifically requires us to collect particular information from you. In general, if all or part of the information is not collected by us we will not be able to provide you with the relevant product, service or information.
3. Use and disclosure of personal information
If PCH uses or discloses your personal information for a purpose (secondary purpose) other than the main reason for which it was originally collected (primary purpose) to the extent required by the Privacy Act we will ensure that:
PCH may disclose your personal information as permitted by law or to third parties (e.g. external contractors such as mailing houses and advertising agencies, or related companies of PCH in Australia and in other countries or to an Official Porsche Centre) for the purpose of fulfilling one or more of the above purposes. PCH requires external contractors to comply with PCH's requirements in relation to confidentiality and privacy.
4. Data quality and security
To the extent required by the Privacy Act, PCH will take reasonable steps to:
5. Cookies & Consent
PCH websites use DoubleClick and Google Analytics, being internet advertising and analytics services provided by Google, Inc. (Google). Google uses “cookies”, which are text files placed on your computer, to help analyse how users use our site.
The information generated by the cookie about your use of the website (including your anonymous IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
PCH may share the Google data with our third party service providers and the data may be used to optimise marketing or advertising initiatives. Every time you visit our website, certain customised information and advertising may be delivered to you based on the data stored in the cookies.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
By accepting the terms of this Policy and using this website, you expressly consent to:
PCH will make this Privacy Policy available upon request. We will also let you know what sort of personal information we hold, for what purposes and how we collect, hold, use and disclose that information.
We may change this Privacy Policy from time to time. You can find our up to date Privacy Policy posted on our website.
7. Access and correction of your personal information
Please contact PCH if you would like to exercise your right to access or correct the personal information that we hold about you. PCH will generally provide you with access to your personal information (although an administration fee may be imposed). PCH will take reasonable steps to amend any personal information about you which is inaccurate or out of date.
In some circumstances, PCH may not permit access to your personal information, or may refuse to correct your personal information (in which case we will provide you with reasons for this decision).
8. Disclosure of personal information to overseas recipients
If PCH transfers your personal information to other organisations outside Australia, we will comply with the requirements of the Privacy Act that relate to transborder data flows.
PCH may disclose your personal information to related bodies corporate of PCH outside of Australia, including those located in Germany, Asia and the USA. Those related bodies corporate of PCH will handle your personal information for the purposes set out in section 3 of this policy.
9. Contact and further information
Please contact us if you have any queries about the personal information that PCH holds about you or the way we handle that personal information, including if you wish to opt out from receiving any communications from us. Our contact details for privacy queries are set out below:
Contact: Manager, CRM & Customer Relations
Telephone: 03 6210 7000
Postal address: 281-301 Argyle Street, Hobart 7000
Email address: e.smith@localmotorgroup.com.au
Further information about the Privacy Act and APPs can be found at the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
10. Concerns or Complaints
Please contact us using the above details if you have any concerns or complaints about the manner in which your personal information has been collected or handled by PCH. If you raise a concern or complaint about privacy, we will try and investigate it and respond to you within 30 days. If you are unhappy with our response, you can contact the Information Commissioner on (1300) 363 992 or visit www.oaic.gov.au.
11. Changes to our Privacy Policy
PCH may change this Privacy Policy from time to time. You can find our up-to-date Privacy Policy posted on our website.
Policy last updated: August 2017