Do you own a Porsche and would like to activate Porsche Connect services?

Here are the steps to follow:

1. Register

To use Porsche Connect, you need a Porsche ID. When purchasing your Porsche, you will automatically receive an email containing your Porsche ID, as well as the link to register in the My Porsche portal. The connection must be made within 30 days of receipt of the Porsche ID, otherwise a new code must be generated. If you have not received any email, please contact us to receive a new one.

2. Activate the services

In the My Porsche portal, you can activate the various services or purchase them after expiration of your free usage period. You will find the 8-character pairing code required to use the services in your vehicle on the My Porsche home page. To activate the services in your Porsche, make sure it is connected to the internet. Either via a SIM card, or via a home Wi-Fi network (eg: in your garage). Follow the steps below to connect your vehicle to a home Wi-Fi network. In your vehicle's PCM (Porsche Communication Management), go to "Connection manager", and select the "Data" button. A pop-up window will offer you the various nearby networks available. Our team is at your disposal if you encounter any difficulties.

3. Using the services

Your Porsche ID then allows you to connect your vehicle to your smartphone. This will allow you to use various Porsche Connect services and functions directly from the PCM or access them via your smartphone. You can also use My Porsche and configure and manage the services from your computer, directly on the site.

Porsche Connect Services

Address

Porsche Centre Willoughby

445 Willoughby Road

Willoughby NSW 2068

Australia

porsche@porschewilloughby.com.au

Phone

+02 8966 6900

Roadside Assistance

+1800 659 911

Opening Hours

Sales

Monday

8:30 a.m. ‑ 5:30 p.m.

Tuesday

8:30 a.m. ‑ 5:30 p.m.

Wednesday

8:30 a.m. ‑ 5:30 p.m.

Thursday

8:30 a.m. ‑ 5:30 p.m.

Friday

8:30 a.m. ‑ 5:30 p.m.

Saturday

9:00 a.m. ‑ 4:00 p.m.

Sunday

Closed

Closed on public holidays.

Service & Parts

Monday

7:30 a.m. ‑ 5:00 p.m.

Tuesday

7:30 a.m. ‑ 5:00 p.m.

Wednesday

7:30 a.m. ‑ 5:00 p.m.

Thursday

7:30 a.m. ‑ 5:00 p.m.

Friday

7:30 a.m. ‑ 5:00 p.m.

Saturday

Closed

Sunday

Closed

Closed on public holidays.

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* The published consumption (l/100km and Wh/km), emissions (g/km) and kilometre (km) range figures are based on results from Porsche AG under controlled test conditions conducted in accordance with the applicable Australian Design Rule for vehicle comparison purposes only. Actual consumption, emissions and kilometre ranges you experience will vary depending on a number of factors such as speed, traffic and weather conditions, driving habits, elevation change, how much weight the vehicle is carrying, use of vehicle features/accessories such as heating or air-conditioning, and wheels/tyres among others.

Charging times are based on rates observed during Porsche AG testing on a test vehicle in controlled test conditions using a high speed DC charger for vehicle comparison purposes only. The rates of charge you experience will differ depending on a number of factors such as the ambient conditions, battery size, the amount of charge the battery has and the type of charger. Public DC chargers are typically faster than AC chargers installed at residential premises. We recommend charging to 80 per cent to assist in maximising your vehicle’s battery range and battery life over time.

PS (PferdeStärke, German for horsepower) is the standard unit used in the European Union to measure the power output of a motor in ‘metric horsepower’. Information provided and images displayed on this website or links from our website may relate to models, performance characteristics, optional extras and features only available in overseas models of the vehicle and must not be relied upon as they may be unavailable in Australia. Certain Porsche Connect services may not be available if a customer’s account expires or is terminated, or after the shutdown of any network or other technology or other factors outside of Porsche’s control. Please contact an Official Porsche Centre for specific information on current data, vehicles, performance characteristics, optional extras and features available in Australian delivered vehicles.