At the DFC Auto Group, Porsche Centre Downtown Toronto, the safety and well-being of our customers and staff are of utmost importance during this time of reduced contact. This brief video will provide you with an overview of the special measures we are taking every day to offer you the finest customer experience, while keeping you and your family safe every step of the way.
Vehicle Hygiene
Special care is taken to meticulously clean every vehicle that we deliver and service. We use safe and effective sanitizing agents as recommended by Health Canada. We treat and clean all of the heavy-use areas, including the door handles, steering wheel, gear selector, key fobs, window and door buttons, radio, touchscreen, trunk release and other common touchpoints. We also apply a protective covering over the steering wheel, gear selector and seating surfaces. Your safety and protection are first and foremost to us.
Service & Parts Departments
Our service and parts departments are open and ready to assist you. Our premises, including reception and other high-traffic areas, are cleaned multiple times throughout the day. Please call us to schedule your appointment.
Vehicle Valet Service
Our vehicle valet service offers door-to-door servicing from our location. Whatever your maintenance or repair needs, we will pick up your vehicle, perform the required work, sanitize it, then deliver your car back to your home or office. And although we have temporarily stopped shuttle service, we still provide alternate transportation, should it be required while your vehicle is being serviced.
Sales Department
Our showrooms are now open but by appointment only so please call ahead to book an appointment with us prior to your visit, and our inventory is available for you to view online as well. Please visit our website and subscribe to our YouTube and Instagram accounts to view some of our inventory, from the comfort and safety of your home. Our sales professionals are readily available to assist you with your purchase, and to answer all of your questions.
Vehicle Deliveries
Your new vehicle will be sanitized for delivery, and our team will conduct a contactless vehicle delivery. We will then perform a final cleaning and your keys will be waiting for you with your vehicle. We can provide you with your vehicle orientation at the time of delivery while safely maintaining social distancing, or, if you prefer, this can be done remotely via a video call with your sales professional. And, should you require it, our delivery team can provide you with a more in-depth and detailed explanation of the features of your vehicle at a later date once the situation improves.
Looking Forward
As we continue to practice safe distancing during this time, rest assured that we are doing everything to provide you with a safe and satisfying purchase and service experience. Porsche Centre Downtown Toronto thanks you for your continued business and support. When you visit us, our goal is to keep you and your family safe, healthy and connected.