At the DFC Auto Group, Porsche Centre Downtown Toronto, the safety and well-being of our customers and staff are of utmost importance during this time of reduced contact. This brief video will provide you with an overview of the special measures we are taking every day to offer you the finest customer experience, while keeping you and your family safe every step of the way.
Special care is taken to meticulously clean every vehicle that we deliver and service. We use safe and effective sanitizing agents as recommended by Health Canada. We treat and clean all of the heavy-use areas, including the door handles, steering wheel, gear selector, key fobs, window and door buttons, radio, touchscreen, trunk release and other common touchpoints. We also apply a protective covering over the steering wheel, gear selector and seating surfaces. Your safety and protection are first and foremost to us.
Service & Parts Departments
Our service and parts departments are open and ready to assist you. Our premises, including reception and other high-traffic areas, are cleaned multiple times throughout the day. Please call us to schedule your appointment.
Vehicle Valet Service
Our vehicle valet service offers door-to-door servicing from our location. Whatever your maintenance or repair needs, we will pick up your vehicle, perform the required work, sanitize it, then deliver your car back to your home or office. And although we have temporarily stopped shuttle service, we still provide alternate transportation, should it be required while your vehicle is being serviced.
Our showrooms are fully open. Please feel free to drop by and speak with our knowledgeable team. Explore our customer fitting lounge and build the Porsche of your dreams. For our mutual safety and protection, our 4 showrooms are clean and sanitized throughout the day by our cleaning staff to ensure a safe and pleasant experience.
Your new vehicle will be cleaned, fueled, and ready for delivery. Our Porsche Pro and/or your Sales Executive will conduct a thorough hand-over taking the time needed to give you a sound understanding of your new Porsche’s features. Vehicle hand-overs normally take at least one hour, however we can customize a shorter or longer delivery time based on your needs.
As we continue to practice safe distancing during this time, rest assured that we are doing everything to provide you with a safe and satisfying purchase and service experience. Porsche Centre Downtown Toronto thanks you for your continued business and support. When you visit us, our goal is to keep you and your family safe, healthy and connected.