Porsche Warranty

Manufacturers Warranty

The information provided below is intended as a general guide. Please refer to your vehicle documentation or Porsche Centre Ara Damansara service department for the prevailing Warranty Terms and Conditions.

Porsche manufacturers warranty is applied to all of our vehicles sold via Sime Darby Auto Performance Sdn. Bhd. and there are a number of types and policies which can be confusing. New vehicles are generally delivered with a "4 Years Piece of Mind" Package which bundles 4 years Warranty and 4 Years Free Maintenance package. Your Porsche Warranty Policy is very different from the Porsche Maintenance package which has separate terms and conditions.

Porsche Maintenance Package 

General Terms

In order to maintain the validity of your warranty policy or ensure a claim is approved, it is important to understand some key points from the warranty policy terms and conditions. These terms and conditions are explained to you and a copy provided during the delivery of your vehicle.

  • Your Porsche must be maintained according its respective annual maintenance and inspection schedule by a Sime Darby Auto Performance Sdn. Bhd workshop.
  • Your Porsche must not be modified. This includes (but not limited to) things like painted brake calipers, vehicle wraps, after market wheels, after market audio systems or electrical gadgets etc.
    You may however take the option to enhance your Porsche with items from our Tequipment range, and this will not affect your warranty policy.
  • Your warranty policy does not cover damage caused by misuse, improper use or overstraining of the vehicle, e.g. in motorsport competitions or as a result of overloading.
  • Failure to report the defect immediately or the Customer’s failure to provide an opportunity for rectification without delay despite having been requested to do so will result in voiding the respective claim.
  • If activating a warranty extension, your Porsche must have a mileage less than 200,000km and less than 8 years from new car delivery at the time of inspection.
  • It’s important to note that optical or acoustic defects which do not affect the functionality of a component are not covered under a warranty extension policy.
  • Grey vehicles (Vehicle which have been parallel imported by non-Porsche authorised means) are excluded from warranty until verification of all importation documents is completed by Sime Darby Auto Performance. Find out more here about the Porsche Adoption Package.

Porsche Adoption Package

4 Years Warranty, New Vehicle Delivery 

All Porsche vehicles imported and sold via Sime Darby Auto Performance Sdn Bhd are provided with a 4-year manufacturer’s warranty and dedicated Road Side Assistance. Vehicles maintained or imported to Malaysia by other means than Sime Darby Auto Performance Sdn Bhd may affect the validity of this warranty. 

1 or 2 Year Warranty Extensions

When nearing the end of your 4 year new car warranty policy, you have the option to extend your warranty even longer. Porsche Centre Ara Damansara offers a One Year or Two year warranty extension, to give you even greater piece of mind. In order to purchase a warranty extension, It’s important to note that your Porsche must be in top condition with no outstanding repairs. This is determined during a 111 Point inspection conducted by the workshop.  This means is critical that you come to Porsche Centre Ara Damansara while your Porsche is still covered under its current warranty policy, so that any warranty relevant repairs can be conducted first before extending the warranty.

1 or 2 Year Stand Alone Warranty Extension

A stand-alone warranty means that a Porsche is currently without any kind of warranty coverage. As like the warranty extension mentioned above, the vehicle must first have a 111-point inspection completed by the workshop. The difference here is that any repairs which are highlighted during this inspection must first be completed at your own cost as a retail repair.

1 or 2 Year Pre-Owned Car Warranty

All Porsche Pre-Owned vehicles sold through Sime Darby Auto Performance Sdn. Bhd. are provided with manufacturer's Pre-Owned warranty for a minimum 2 years coverage. This policy has the same exclusions as the extended warranty policy mentioned above.

Porsche Long Life Guarantee

For the avoidance of doubts, the word ‘guarantee’ appearing throughout the Guarantee and Maintenance Booklet of the new Porsche vehicle shall be replaced with the word ‘warranty’. This policy covers against rust holes in the body shell of the car for a period of 12 years or paint defects for 3 years from the date of delivery.

Details of the prevailing policy can be found in your vehicle documentation, Guarantee & Maintenance booklet, but the key points to note are:

  1. The Long-life guarantee is valid only if your Porsche is cared for in accordance with the "Car Care Instructions" in the respective Driver's Manual. Any Damage to the paintwork or protective coatings must be repaired properly without delay
  2. The Long-life guarantee does not apply to rust holes which were caused as a result of traffic accidents or mechanical damage to the body work, paintwork, corrosion-proofing and preservation. All body repairs must be performed in accordance with Porsche AG instructions by a Sime Darby Auto Performance Sdn. Bhd. authorised body-shop.
  3. In order to uphold claims under the Long-life guarantee, a condition report must be conducted every 2 years from the date of delivery. This inspection is completed during regular maintenance and recorded in your Guarantee and Maintenance booklet under "Record of Long-Life Guarantee Condition Report".

New Car Warranty Terms and Conditions

Your team

Justin Toh

Justin Toh

Dealer Principal
Gabriel Tan

Gabriel Tan

Aftersales Manager
Dzamir D. Shah

Dzamir D. Shah

Sales Consultant | Porsche Brand Ambassador
Mohammad Ishak Nasreddin

Mohammad Ishak Nasreddin

Sales Consultant | Porsche Brand Ambassador
Elaine Chan

Elaine Chan

Sales Consultant | Porsche Brand Ambassador
Eva Chow

Eva Chow

Sales Consultant | Porsche Brand Ambassador
Bryan Lee

Bryan Lee

Sales Consultant
Goh Joo Hun

Goh Joo Hun

Sales Consultant
Jack Ng

Jack Ng

Sales Consultant
Nur Syuhada Hanoum Naseron

Nur Syuhada Hanoum Naseron

Sales Administrator
Nurhayati Mohd Noor

Nurhayati Mohd Noor

Sales Administration
Nur Hanani Mohd Kamal

Nur Hanani Mohd Kamal

Receptionist
Izzati Syahirah Hanapi

Izzati Syahirah Hanapi

Receptionist
Zulhelmi Idris

Zulhelmi Idris

Administrator & Registration Clerk
Muhamad Khairul Hadi Tambran

Muhamad Khairul Hadi Tambran

Porsche Certified Service Advisor
Shaun Aaron Lye

Shaun Aaron Lye

Service Advisor
Gordon Foo

Gordon Foo

Service Advisor
Ahmed Firdaus bin Ahmed Farid

Ahmed Firdaus bin Ahmed Farid

Service Advisor
Chris Teoh

Chris Teoh

Service Executive
Nornasidah Mohd Nasir

Nornasidah Mohd Nasir

Service Administrator
Mohd Hairy

Mohd Hairy

Workshop Manager
Bharathan Bhaskaran

Bharathan Bhaskaran

Workshop Manager
Aliff Ekhwan bin Masrudin

Aliff Ekhwan bin Masrudin

Head Dealer Warranty
Wong Jit Sheong

Wong Jit Sheong

Head Dealer Parts
Ku Mohd Nazreen Ku Abdul Nasir

Ku Mohd Nazreen Ku Abdul Nasir

Parts Clerk
Navindran a/l Manymaran

Navindran a/l Manymaran

Parts Clerk
Mohammad Bilal bin Ismail

Mohammad Bilal bin Ismail

Transport Coordinator
Muhamad Amir bin Rostam Ali

Muhamad Amir bin Rostam Ali

Transport Coordinator
Fahmi bin Ideris

Fahmi bin Ideris

Team Leader
Wan Mohd Hafiz bin Wan Din

Wan Mohd Hafiz bin Wan Din

Team Leader
Lim Yoong Kin

Lim Yoong Kin

Team Leader
Norkhairi Mohd Nor

Norkhairi Mohd Nor

PDIC Team Leader
Ilan Selvan Jayaparagasam

Ilan Selvan Jayaparagasam

Porsche Certified Gold Technician
Shahruddin Abd Rahman

Shahruddin Abd Rahman

Porsche Certified Gold Technician
Erwan Othman

Erwan Othman

Porsche Certified Silver Technician
Wong Shyan Jye

Wong Shyan Jye

Porsche Certified Gold Technician
Chow Hew Gin

Chow Hew Gin

Porsche Certified Silver Technician
Mohd Farid Mohd Ali

Mohd Farid Mohd Ali

Porsche Certified Bronze Technician
Jason Tay

Jason Tay

Porsche Certified Bronze Technician
Muhammad Rejab Hassim

Muhammad Rejab Hassim

Porsche Certified Bronze Technician
Timothy Sum

Timothy Sum

Porsche Certified Bronze Technician
Jason Sri Balan

Jason Sri Balan

Porsche Certified Bronze Technician
Choong Wai Kin

Choong Wai Kin

Porsche Certified Bronze Technician
Abdul Qaiyyum Hazim bin Abdul Razak

Abdul Qaiyyum Hazim bin Abdul Razak

Technician
Mohamad Akmal bin Rozali

Mohamad Akmal bin Rozali

Technician
Bryan Ng

Bryan Ng

Technician
Muhammad Harith Hakim bin Mahadzir

Muhammad Harith Hakim bin Mahadzir

Technician
Wan Muhammad Luqman Mubin bin Wan Yahya

Wan Muhammad Luqman Mubin bin Wan Yahya

Technician
Syed Noramin bin Shahbi

Syed Noramin bin Shahbi

Technician
Ahmad Huzaini Mahmud

Ahmad Huzaini Mahmud

National Pre Owned Car Sales Manager
Phua Eu Jin

Phua Eu Jin

National Pre Owned Car Purchaser
Nor Azlinawati binti Sabri

Nor Azlinawati binti Sabri

National Pre Owned Car Sales Adminstrator

Get in touch

Address

Showroom

6 Jalan PJU 1A/7, Ara Damansara

47301 Petaling Jaya

Malaysia

pcad-sales@porsche.com.my

https://dealer.porsche.com/porsche-centre-ara-damansara

Opening Hours

Showroom
Monday

9:00 am - 6:00 pm

Tuesday

9:00 am - 6:00 pm

Wednesday

9:00 am - 6:00 pm

Thursday

9:00 am - 6:00 pm

Friday

9:00 am - 6:00 pm

Saturday

9:00 am - 4:00 pm

Sunday

11:00 am - 4:00 pm

Showroom closed on public holidays.

Service & Parts
Monday

8:30 am - 5:30 pm

Tuesday

8:30 am - 5:30 pm

Wednesday

8:30 am - 5:30 pm

Thursday

8:30 am - 5:30 pm

Friday

8:30 am - 5:30 pm

Saturday

8:30 am - 1:00 pm

Sunday

Closed

Service and parts closed on Sunday and public holidays.