Quebec. Porsche Cars Canada, Ltd. has selected Porsche Centre Quebec as Premier Dealer 2022. This honour, bestowed on very few dealerships, rewards dealers who consistently exceed high “Porsche” quality standards and demonstrate a true passion for the brand.
"It is with great pride that we receive this distinction,"declared Louis Desmeules, General Manager of the Center Porsche Québec since 2016. "This represents the dedication of each of the members of our organization as well as the rigor of our management in monitoring an exhaustive list of indicators. From our performance as managers to the satisfaction of our customers, we have all consistently contributed to this success. Of course, this would not have been possible without the support of our growing clientele and, of course, the quality of the product. »
“Premier Dealer status is particularly rewarding considering everything my team has had to go through during the pandemic. We faced many obstacles in front of, on the one hand, ensuring everyone's safety and, on the other hand, orchestrating the opening of our new premises at 1850 av. Jules Verne. Despite everything, my team has never lost sight of our primary mission: To create the passion for Porsche by offering a customer experience as legendary as the cars we build” - Louis Desmeules
What is the Porsche Premier Dealer Program?
The Premier Dealer program was developed as a way to recognize and distinguish top Porsche dealers. The Premier Dealer award is only given to Porsche centers able to demonstrate a progression in excellence, through a highly qualified and dedicated team.
To be in the running for this prestigious award, the company must demonstrate its ability to meet and then exceed the high standards set by Porsche. Through a wide range of measurable criteria in sales, marketing and customer service, the recipient must exceed sales objectives in the various departments, maintain a customer satisfaction index above the national average, optimize the use of warranty programs, ensure the health of the vehicle fleet in circulation, maintain a rate of execution of safety and maintenance recalls above standards, optimize the security and quality of databases, ensure a quick response times to customer requests exceeding standards, actively participating in the manufacturer's various human resources programs and maintaining a score above 98% in the Porsche Business Excellence (PBE) program. The PBE Program also includes an extensive list of criteria focused on marketing and several other aspects of after-sales service.
The philosophy of Porsche Centre Quebec
The legendary Porsche brand is steeped in tradition and serves one of the most loyal customers in the world. Porsche drivers are the most passionate of all. We firmly believe that this relationship between the driver and his car must be reflected in that between the customer and his dealership.
About Porsche Centre Quebec
Founded in 2012, Porsche Centre Quebec is the exclusive dealership of the Porsche 911, 718 Boxster and 718 Cayman, Taycan, Panamera, Cayenne and Macan in the National-Capital and Eastern Québec regions. Since 2021, the company has been located at 1850 avenue Jules-Verne in Quebec. The company employs a team of over 42 people in sales, aftersales, finance and marketing. The team aims to continually create the Porsche passion by delivering a customer experience as legendary as the car we build.
Telephone: 1 418 767-7243